Innovative Automated Systems

Helping Local Businesses Automate Their Daily Tasks - Marketing Systems Provider

About Us

Does Your Business Need More Customers ?


Innovative Automated Systems specialises

in helping local service businesses grow without the marketing hassle. We specialise in building your reputation, attracting new customers, and increasing repeat business — all using smart, automated systems. Our solutions deliver results at a fraction of the cost of traditional agencies. Whether looking to streamline your marketing efforts, we make it simple and affordable.

Every business is unique, so we customise our AI-driven solutions to meet specific needs. By embracing automation and AI, our clients can focus on strategic initiatives and innovation. Partner with us to unlock your organisation’s full potential and stay ahead in today's competitive landscape.

What We Do ?

We help businesses grow by implementing and optimising automation marketing systems in six critical areas, utilising the 6 R's of success for any business.

Reliability System

Consistent Delivery and Quality

Reliability is the foundation of lasting client relationships. When your business consistently meets promises, timelines, and quality standards, clients gain confidence and peace of mind. Clear communication, transparent processes, and dependable delivery create predictable experiences that reduce risk and foster loyalty. Invest in robust systems, quality controls, and proactive problem-solving to demonstrate reliability in every interaction. Track performance, solicit feedback, and act on insights to continuously improve. By prioritizing consistency and accountability, you build trust, attract repeat business, and position your company as a dependable partner in a competitive market.

Reputation System

The Importance of Reputation

for a Business

Reputation is indeed the cornerstone of any successful business, and understanding its impact is crucial for growth. In the UK, 86% of consumers read online reviews before making a purchase, emphasizing the need for a strong, positive presence. Automation can play a transformative role in managing your reputation. By using automated tools to monitor reviews and feedback, you can respond promptly and effectively, showing customers that their opinions matter. Additionally, encouraging satisfied customers to leave reviews can significantly enhance your credibility. Invest in reputation management strategies today to build trust, attract new customers, and secure your business’s future in a competitive market!

Readiness System

Readiness is the backbone of uninterrupted service. Proactively identify potential disruptions, from supply gaps to technology failures, and implement scalable contingency plans that keep operations moving. Build a prepared workforce with cross-trained teams, clear roles, and reliable tools so you can react quickly without sacrificing quality. Establish robust processes, test response protocols, and maintain redundant systems for critical functions. Communicate transparently with clients about continuity measures and timelines. Regularly review risk assessments, learn from incidents, and invest in preparedness to protect reputations and sustain trust during challenges.

Resell System

Why it's Important to Get Them To Return

Bringing your customers back to maximize each customer's value, focus on nurturing your relationships through personalized engagement strategies. In the UK, repeat customers spend 67% more than first-time buyers, highlighting the importance of fostering loyalty. Utilise automation tools to send tailored offers and reminders that resonate with their preferences, ensuring they feel valued. Implement loyalty programs, which can increase retention rates by up to 25%. By consistently engaging your customers with relevant content and exclusive deals, you can encourage repeat purchases and turn them into brand advocates. Invest in these strategies today to drive long-term revenue and cultivate a thriving customer base!

Remarket System

Encouraging word-of-mouth referrals is vital for enhancing your reputation and expanding your reach. In the UK, 79% of consumers trust recommendations from friends and family over any other form of advertising. By implementing automated referral programs, you can incentivize your existing customers to share their positive experiences, rewarding them with discounts or exclusive offers. These systems not only streamline the process but also amplify your brand’s visibility. As satisfied customers spread the word, your reputation grows organically, attracting new prospects eager to engage with your brand. Invest in fostering these relationships today to harness the power of referrals and drive sustainable growth!

Reach System

Reach out effectively, reach more potential prospects, and consider implementing advanced retargeting systems. In the UK, over 60% of consumers are receptive to personalized ads, which means you can significantly boost engagement by targeting users who have previously interacted with your brand. By consistently retargeting these prospects, you increase the likelihood of conversion, turning interest into sales. Additionally, leveraging automation tools can streamline your outreach efforts, ensuring that no potential customer slips through the cracks. With the right systems in place, you can maintain a steady flow of new customers, driving sustainable growth for your business and maximizing your marketing ROI. Don’t miss out on this opportunity!

Our Services

Website Design

n today’s digital world, your website is often the first impression potential customers have of your business. A well-designed website is essential—not just as an online brochure, but as a powerful tool that drives engagement, builds trust, and fosters growth...

New AI Suite

In today’s fast-paced digital environment, businesses must adapt to meet customer expectations for immediate and efficient communication. Chatbots have emerged as a revolutionary tool that can enhance customer
streamline operations...

Calendar Services

In today’s fast-paced business environment, effective time management is essential. Calendar services are vital tools that streamline operations, enhance productivity, and improve customer satisfaction. By integrating these services into your business strategy...

SMS Marketing

In an era where instant communication is paramount, SMS marketing has emerged as one of the most effective strategies for businesses to connect with their customers. With mobile phones becoming an integral part of our daily lives...

Birthday Marketing Services

In today's competitive market, engaging customers in unique ways is essential. Implementing a Birthday Club marketing initiative can set your business apart by offering customers....

Reputational Management

In today’s digital world, your business's reputation is crucial. Customers rely heavily on online reviews and social media to make purchasing decisions. A strong reputation builds trust, and credibility, and drives sales, while a negative one can ...

Google Management

In today’s digital world, effective Google management is essential for business success. As consumers increasingly rely on Google to find products and services, a strong presence can significantly boost visibility and credibility, driving more customers...

Email Marketing

Email marketing is a cornerstone of successful business strategy in the digital age. With an impressive average return of £42 for every £1 spent, it’s a powerful tool for nurturing customer relationships, driving sales, and enhancing brand loyalty...

Social Media Marketing

The Importance of Social Media Management for Your Business, social media management is essential for any successful business. With billions of users on platforms like Facebook, Instagram, Twitter, and LinkedIn, a strong social media presence offers...

NexGEN Automation Systems Packages

CRM | Opportunity Pipeline Management | Universal Inbox | Task Management

The Reputation, Resell, Packages are our "Core Services", all these services will apply to : Basic Plan, Pro Plan & Premium Plan & Fast Start Plan.

The "Reach & ReMarket service packages are "Ala carte" select a separate service that you could add to the "Core" Service packages. Additional pricing will apply. Set up Fee will Apply to all Packages.

Setup fee will apply to all packages

Note: there are 5 r's on this table the first r 'responsibility' is the business owners concern

REPUTATION

System

  • Website

  • SEO

  • Yext

  • Review Management

  • Web Chat

  • AI Chat

  • Smart Number

  • Missed Call Text Back

  • Call Tracking

  • Calendar Services

  • Lead Capture Forms

  • 2-Way Social Messaging

  • 2-Way SMS Messaging 

  • 2-Way Email Messaging

  • Blog 

  • Social Posting

  • Social Calendar

  • GMB Management 

Readiness

System

  • Smart Number

  • Webchat

  • Ai Chat

  • Missed Call Text Back

  • Call Tracking

  • SMS Messaging

  • Calendar Services

  • Lead Capture Forms

  • 2-Way Social Messaging

  • 2-Way SMS Messaging

  • 2-Way Email Messaging

  • Follow Up Campiagns

  • Estimates

  • Payments

  • Invoicing

  • Text to Pay

  • Quickpay Links

Resell

System

  • Funnels

  • Workflows

  • Missed Call Text Back

  • Call Tracking 

  • Lead Capture Forms

  • SMS Messaging

  • Social Messaging

  • Universal Inbox

  • Calendar Services

  • Email Marketing

  • Follow-Up Campaigns

  • Reactivation Campaigns

  • Resell Campaigns

  • Birthday Campaigns

  • Anniversary Campaigns

  • Referral Campaigns

  • Nurture / Newsletter

  • Campaigns

  • Payments

  • Estimates

  • Invoicing

  • Text to Pay

  • Quickpay Links

remarketing

System

  • Newsletter campaigns

  • SMS

  • Retargeting Ads (Uphex)

  • Blog

  • Social Calender

  • Social Posting

  • Direct Mail

reach

System

  • Yext

  • Blog

  • Social Calendar

  • Social Posting

  • Giveaway campaigns

  • Birthday campaigns

  • Funnels

  • Lead Magnets

  • Google Ads (Uphex)

  • Facebook Ad

    (Uphex)

  • LinkedIn Ad

  • Direct Mail

  • Linkedin Ads

  • GMB Management

  • Influencer Campaign

REPUTATION Capabilities

  • Website

  • SEO

  • Yext

  • Review Management

  • Web Chat

  • AI Chat

  • Smart Number

  • Missed Call Text Back

  • Call Tracking

  • Calendar Services

  • Lead Capture Forms

  •  2-Way Social Messaging

  • 2-Way SMS Messaging 

  • 2-Way Email Messaging

  • Blog 

  • Social Posting

  • Social Calendar

  • GMB Management 

readiness

Capabilities

  • Smart Number

  • Webchat

  • Ai Chat

  • Missed Call Text Back

  • Call Tracking

  • SMS Messaging

  • Calendar Services

  • Lead Capture Forms

  • 2-Way Social Messaging

  • 2-Way SMS Messaging 

  • 2-Way Email Messaging

  • Follow Up Campiagns

  • Estimates

  • Payments

  • Invoicing

  • Text to Pay

  • Quickpay Links

Resell Capabilities

  • Funnels

  • Workflows

  • Missed Call Text Back

  • Call Tracking 

  • Lead Capture Forms

  • SMS Messaging

  • Social Messaging

  • Universal Inbox

  • Calendar Services

  • Email Marketing

  • Follow-Up Campaigns

  • Reactivation Campaigns

  • Resell Campaigns

  • Birthday Campaigns

  • Anniversary Campaigns

  • Referral Campaigns

  • Nurture / Newsletter

  • Campaigns

  • Payments

  • Estimates

  • Invoicing

  • Text to Pay

  • Quickpay Links

remarketing

Capabilities

  • Yext

  • Blog

  • Social Calendar

  • Social Content Development

  • Social Posting Management

  • Giveaway campaigns

  • Birthday campaigns

  • Funnels

  • Lead Magnets

  • Google Ads (Uphex)

  • Facebook Ad Management
    (Uphex)

  • LinkedIn Ad Management

  • Direct Mail

  • Linkedin Ads

  • GMB Management

  • Influencer campaigns

  • Blog content

  • SEO

  • Newsletter campaigns

reach

Capabilities

  • Yext

  • Blog

  • Social Calendar

  • Social Posting

  • Giveaway campaigns

  • Birthday campaigns

  • Funnels

  • Lead Magnets

  • Google Ads (Uphex)

  • Facebook Ad

    (Uphex)

  • LinkedIn Ad

  • Direct Mail

  • Linkedin Ads

  • GMB Management

  • Influencer Campaign

Basic breeze

£497/Month

  • All Reputation + Resell

  • 2,700 SMS or calls or 27,700 Emails / +300 credits each month

  • 3-8 Team Members

PRO Edge

£697/Month

  • All Reputation + Resell

  • 3,600 SMS or calls or 39,600 Emails / +400 credits each month

  • 9-11 Team Members

Premium peak

£997/Month

  • All Reputation + Resell

  • 4,500 SMS or calls or 49,500 Emails / +500 credits each month

  • 12+ Team Members

NexGEN Automation Systems Packages

Fast Track System Package

Fasttrack

£297/Month

  • AI Employee (Voice AI, Conversation AI, Reviews AI, Content AI, Workflow AI Assistant, Funnel AI)

  • AI Chat Bot

  • Web Chat Lead Generation

  • Missed Call Text-Back

  • SMS List Building

  • Birthday Resell Campaign

  • Call Tracking

  • 1,800 SMS or calls or 19,800 / Email / +200 credits each month

  • 1-3 Team Members

Attract New Customers

Our services will help you attract new customers and grow your current customer base.

Our Trusted Partners

We Partners with around the world

What others are saying

Operations Manager at Tech Innovations Ltd.

"iautomated systems" has transformed our workflow. Their solutions streamlined our processes, resulting in a 30% increase in efficiency. The team was professional and attentive to our needs. Highly recommend!" - John Kent

CEO of Green Solutions Ltd.

"We partnered with Innovative Automated Systems to automate our incoming calls ,calendar booking, and the results were fantastic! The system is user-friendly, and our team adapted quickly. Our productivity has soared, and we couldn’t be happier!" - Sarah Johnson

Director of Logistics at Swift Transport Corp.

"Innovative Automated Systems delivered exactly what we needed to optimize our logistics operations. Their attention to detail and innovative approach exceeded our expectations. Our delivery times have improved significantly, and our customers are thrilled!" - Michael Brown

Head of Marketing at Bright Future Agency

"I was impressed by how Innovative Automated Systems tailored their solutions to fit our unique marketing needs. The automation has saved us countless hours of manual work, allowing us to focus on creativity and strategy. Fantastic experience!" - Emily Davis

Frequently Asked Questions

Find the Answers You Need, Quickly and Clearly

What is automation?

Automation means using technology to do tasks automatically so people don’t have to do them manually.

How can automation help my business?

It can save you time, reduce mistakes, and help you focus on more important work.

What types of tasks can I automate?

You can automate things like answering calls, booking your calendar, and handling customer inquiries.

How long does it take to set up automation for my business?

The setup time can vary. It might take two to four weeks depending on how complex your needs are.

Can I automate social media posts?

Yes! You can schedule and automate your social media posts to ensure consistent engagement without having to post manually every time.

What will it cost to implement automation?

Costs vary based on what you need, but there are packages to suit all different budgets. Note also there is a setup Fee.

Do I need special skills to use automation?

Not necessarily! Many automated systems are user-friendly, and training is often provided.

Can I automate customer service?

Yes! You can use chatbots or automated emails to handle common customer questions.

Will automation replace my employees?

Automation can take over repetitive tasks, but it’s more about helping employees focus on more valuable work.

How do I know if my business needs automation?

Simply If you find yourself doing the same tasks over and over, or if things are getting too complicated, it might be time to consider automation.

Can automation save me money?

Yes, by reducing the time spent on repetitive tasks and minimizing errors, automation can help lower your overall costs.

What happens if something goes wrong with the automated system?

Our customer support will help you troubleshoot any issues that come up.

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FAQ image

What happens if something goes wrong with the automated system?

Our customer support will help you troubleshoot any issues that come up.

What happens if something goes wrong with the automated system?

Our customer support will help you troubleshoot any issues that come up.

Is my data safe with automated systems?

Reputable automation providers take security seriously and use measures to protect your data.

Can I change or update the automation later?

Yes, NexGEN Automation Packages are flexible and can be adjusted as your business needs change.

How will I know if automation is working?

You can track improvements like faster response times and cost savings to see if it’s making a difference.

 What if I don’t have a lot of technical know-how?

That’s okay! Many automation tools are designed for anyone to use, and support is often available.

Can automation help with marketing?

Absolutely! You can automate social media posts, email campaigns, and more to reach customers effectively.

Do I need to change my whole business to use automation?

Not at all! You can start small and gradually automate more tasks as you see the benefits.

What if I want to automate just one part of my business?

You can definitely do that! Automation can be applied to specific areas without overhauling everything.

How do I start with automation?

Begin by identifying tasks you want to automate, then research solutions that fit your needs and budget. Feel free to adjust any of these to better fit your website's style!

What kind of support do I get after setting up automation?

 We offer customer support, training resources, and updates to help you use the system effectively.

Can automation improve customer service?

Yes, automation can enhance customer service by providing quick responses through chatbots, sending timely updates, and managing inquiries efficiently, which helps create a better experience for your customers.

How do I choose the right automation tool for my business?

Look for tools that fit your specific needs, are easy to use. It might help to try a few options.

Will I need to train my staff on the new system?

Yes, some training might be needed, but many tools are designed to be user-friendly, making it easier for your team to adapt.

Can automation help with data management?

Definitely! Automation can help organize, track, and analyze data more efficiently than manual methods.

Is automation only for big companies?

No, small to medium sized businesses can benefit too! Automation can help save time and money, no matter the size.

Is automation safe for my business data?

Yes, most automation tools include security measures to protect your data, but it’s important to choose reputable providers and follow best practices for data security.

Why Us

We Produce Results

We help local businesses reach their growth potential and dominate their markets by implementing proven automation marketing systems.

Our job is to be experts in marketing, specifically local marketing, that leverages technology to achieve maximum results so that our clients can focus on what they do best—running their business.

Read Our Latest News

The Short-Form Video Masterclass:Turning TikTok, Reels, and Shorts Viewsinto Real Conversions

The Short-Form Video Masterclass: Turning TikTok, Reels, and Shorts Views into Real Conversions

November 03, 20256 min read

Custom HTML/CSS/JAVASCRIPT

(1) Question: What is the essential element that must appear in the first 3 seconds of a short video to stop the scroll?

Answer: A powerful Hook (visual or spoken) that creates a question, identifies a pain point, or presents an unexpected, attention-grabbing visual.

(2) Question: Where does short-form video content typically fit into the marketing funnel?

Answer: Primarily at the Top of the Funnel (Awareness) to attract a mass audience, though it can be used for Consideration and Conversion with targeted CTAs.

(3) Question: What is the single most effective way to drive a conversion action (like a website visit) from a video?

Answer: A clear, singular Call to Action (CTA) mentioned verbally, with a text overlay, and a direct link (where platform-appropriate, like a YouTube “Related Video” link).

(4) Question: Beyond views, what is the most important short-form metric for measuring conversion potential?

Answer: Watch Time and Completion Rate. High completion rates show the audience is engaged enough to absorb the full message and, therefore, more likely to click the CTA.

Views without conversions represent wasted effort and missed opportunity. Every person who watches your content and scrolls past represents potential revenue that vanished because you haven't built systems connecting attention to action.

The businesses succeeding with short-form video understand that viral views mean nothing without strategic pathways guiding viewers toward becoming customers. Entertainment alone doesn't pay bills. Converting that entertainment into tangible business results requires deliberate approaches that most small businesses never implement.

Deliver value in a quick time and see consistent results.

Why Most Short-Form Video Views Never Convert

Small business owners chase viral moments without building conversion infrastructure. They create content hoping that popularity alone translates to business growth. It doesn't work that way.

Many businesses' content on these platforms fails at basic entertainment. Business owners film themselves talking about products, sharing sales pitches, or explaining services. This content gets minimal reach because it's boring.

  • Entertainment value comes first on short-form platforms.

  • Education and selling come in distant second and third.

  • Content that doesn't entertain gets buried regardless of how valuable your offering might be.

Even entertaining content rarely includes conversion mechanisms. Creators make people laugh, teach them something useful, or show them something interesting, and then the video ends with no next step. Viewers enjoy the content and scroll away forever. No website link. No compelling reason to follow. No method for staying connected. The entertainment succeeded, but the business opportunity disappeared.

The businesses succeeding with short-form video work within these constraints rather than fighting them. They entertain first, build followings, create multiple touchpoints, and guide audiences through multi-step journeys from viewer to customer. Quick conversions rarely happen. Strategic relationship building over time does.

Creating Content That Actually Gets Watched

Converting viewers requires getting views first. Short-form platforms reward specific content characteristics.

Creating Content That Actually Gets Watched

Hook viewers in the first second. People scroll fast. Your opening moment determines whether they watch or skip. Start with something visually interesting, an unexpected statement, or a compelling question. The first frame and first words matter more than anything else in the video. Spend disproportionate effort perfecting your openings.

Deliver value quickly. Attention spans on these platforms measure in seconds. Get to your point immediately. No long introductions. No slow buildups. The payoff must come within the first few seconds or viewers leave. Promise specific value and deliver it immediately.

Use text overlays strategically. Most people watch short-form video without sound initially. Text overlays conveying your message ensure people understand the content even on mute. This accessibility dramatically increases watch rates and completion percentages.

Edit for pacing and energy. Quick cuts, dynamic angles, and energetic pacing maintain attention better than static shots. Short-form content requires faster pacing than traditional video. Cut anything that doesn't serve the core message. Every second must earn its place.

Follow trending formats strategically. Trending audio, challenges, and formats get algorithmic boosts temporarily. Adapt trends to your business rather than copying them directly. A trending audio clip can work for your plumbing business if you use it creatively rather than literally.

Show rather than tell. Demonstrations beat explanations consistently. Before-and-after transformations, process videos, and visual results hold attention better than talking head explanations. People watch to see things happen, not to hear people describe things.

Keep videos short initially. TikTok rewards completion rate heavily. A 7-second video watched completely performs better than a 30-second video that people skip halfway through. Start with shorter content, ensuring high completion rates. Increase length gradually as your audience grows.

Entertainment value determines reach on these platforms. Education and value without entertainment get ignored. Master entertainment first, then layer in business objectives.

Building Followings That Convert

Views from random viral moments rarely convert. Engaged followers who watch repeatedly do convert eventually. Define your content niche clearly. Successful accounts cover specific topics consistently rather than posting randomly. A personal trainer posting about workouts, nutrition, and fitness psychology builds relevant followers. The same trainer posting about workouts, cooking, travel, and random thoughts builds an unfocused audience that won't buy training services.

Building Followings That Convert

Post consistently at high frequency. Short-form platforms reward consistent posting. Daily posting performs better than weekly. Multiple daily posts can work if quality remains high. Consistency builds algorithmic favor and audience habit simultaneously.

Respond to every comment personally. Comments boost engagement metrics, helping content reach more people. Responding to comments extends conversations, further boosting performance. Personal responses also build a relationship with potential customers. Generic replies or ignoring comments wastes these opportunities.

Use calls to action strategically. Ask viewers to follow for more content like this. Request comments sharing their experiences. Encourage savings for future reference. These actions signal quality to algorithms while building your follower base. Don't beg or be pushy. Natural, specific requests work better than desperate pleas.

Create series and recurring content. The series creates anticipation for the next episodes. Provide genuine value consistently. Followers stay engaged when they receive consistent value from your content. Entertainment, education, inspiration, or useful information all qualify as value. Determine what your audience wants and deliver it reliably.

The payoff comes from audiences primed to buy when you eventually make offers because they've received value consistently over time.

Final Thoughts

Comments, shares, saves, and follows all matter more than views alone. Create content specifically designed to generate these engagement types. Ask questions, prompting comments. Create valuable content that people save for later reference. Make shareable content that people send to friends. Build content encouraging followers to tag others. High engagement increases reach and signals quality to platforms.

Short-form video dominates attention currently. The businesses mastering these platforms build audiences, demonstrate expertise, and generate customers while competitors still debate whether to start creating content.

Start simple. Pick one platform. Create content consistently for 90 days. Optimize your profile for conversion. Track results honestly. Adjust based on what works. Expansion and sophistication come after establishing basic consistency.

We help UK small businesses build short-form video strategies that generate actual business results, not just vanity metrics.

  • Content planning that serves business goals while entertaining audiences.

  • Profile optimization, capturing conversion opportunities.

  • Analytics tracking reveals true ROI beyond platform metrics.

Schedule your free AI marketing audit. We analyze your current marketing operations, identify immediate automation opportunities, and demonstrate which specific tools address your operational bottlenecks.

Let’s talk.

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